Refund & Returns Policy

At Titanstreamtv, we want to ensure that you are 100% happy with your purchase. If you have any technical or sales queries, do not hesitate to contact us. However, if you feel the service you purchased is not the best fit for your requirements and you have attempted to resolve issues with our support staff, we want to make things right.

Eligibility for Refund

We offer a 7-day money-back guarantee for our subscription plans under the following conditions:

• The refund request is made within 7 days of the purchase date.
• Technical issues could not be resolved by our support team.
• The issue is on our server-side and not due to your device or internet connection.

Exceptions

Refunds are NOT applicable to:

• Reseller credit purchases.
• Trials (as they are already free or low cost).
• Accounts that have been banned for violating our terms of service (e.g., restreaming or over-connection).

To request a refund, please open a ticket in our support portal or contact us via email at [email protected] with your order details.